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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

nvm guys, seems like it failed after a little while...

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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

dude , you might wanna try out this driver, driver description says NEC ( A.K.A Renesas ) USB 3.0 HOST controller driver V.1.0.20.0 which is an older version of renesas driver that is not available in support.dell.com

guess what , it works for my computer = )

 

http://www.x-drivers.com/catalog/drivers/usb_2.0_controllers/companies/nec/models/usb_3.0_host_contr...

 

 

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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

dude , you might wanna try out this driver, driver description says NEC ( A.K.A Renesas ) USB 3.0 HOST controller driver V.1.0.20.0 which is an older version of renesas driver that is not available in support.dell.com

guess what , it works for my computer = )

 

http://www.x-drivers.com/catalog/drivers/usb_2.0_controllers/companies/nec/models/usb_3.0_host_contr...

 

 

 I will try this driver and report back.

1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

I confirmed this driver fixed the issue for me!!!!!!!

 

http://www.x-drivers.com/catalog/drivers/usb_2.0_controllers/companies/nec/models/usb_3.0_host_controller/17424.html

 

Great job requad!

 

 

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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

glad to hear that, good for you = )

for those who are experiencing the same issue, this might be the remedy for your system.

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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

cheers requad.

dell where meant to fix my computer last friday 7th january but told me they had to wait on the part for the motherboard.

can confirm this has fixed the problem and i can use my verbatim usb 3.0 2tb drive. luvly

is someone gonna tell the dell halfwits?

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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

this did not work for me. I thought it would, but my mouse just gave out. don't have working 3.0 ports atm., using esata. sigh... 

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5 Rhenium

Re: Dell XPS 15 - USB 3.0 Problem

I appreciate the patience shown from those of you that are still having USB 3.0 problems. I have received word from engineering that they have been examining the issue. I don't have any specifics now but I hope to have information for you soon.  Please stay tuned.

Specialize in Laptops, Mobile Devices
#IWork4Dell

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2 Bronze

Re: Dell XPS 15 - USB 3.0 Problem

I just wanted to post that I am also having this issue with a 2 month old XPS 15 machine. I have tried everything, including disabling the onboard bluetooth card in the bios which has seemed to help but not completely solving the problem....

USB 3.0 External Seagate GoFlex Drive connected to USB 3.0 Port 1

Logitech USB Mouse Micro reciever connected to USB 3.0 Port 2

When using both devices above the USB mouse will "cut out" and skip around instead being smooth especially while simultaneously using the external hard drive running virtual machines. If I take the drive out and use just the mouse I have found it to occur sometimes also but not as bad. I am running latest bios, firmware and drivers from dell.com. I even tried non-Dell USB 3.0 NEC drivers and havent helped.

Hopefully Dell can figure this out....

Jonathan

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1 Copper

Re: Dell XPS 15 - USB 3.0 Problem

I confirmed this driver fixed the issue for me!!!!!!!

http://www.x-drivers.com/catalog/drivers/usb_2.0_controllers/companies/nec/models/usb_3.0_host_controller/17424.html

Great job requad!

 

Update:  After using this driver for a few weeks the issue is still there. It happens a lot less, but it did freeze up twice.  So it must be a driver issue, FIX IT DELL!!!!

 

Also I bought a seagate goflex 3.0 drive and it works perfect and is much faster than the ego.  So it is definitely an issue with the chip set on the iomega ego drive and the nec USB 3.0 driver.