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ahmittal
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Dell XPS13 Heats Up and Shuts Down

I have Dell XPS 13 L221X. I updated it to Windows 10. I see the laptop heats up (upper half of the bottom of the laptop) and it then randomly shuts down. I feel it happens when I am loading a page that has video, ads etc, I hear sometime fan go on, and it then shuts down. Invariably, when this happens seems like the laptop has heated up. Any thoughts?

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9 Rhodium

RE: Dell XPS13 Heats Up and Shuts Down

Given the age of the system, if it's never been cleaned out internally, it's time to remove and thoroughly clean the heatsink-fan assembly and replace the thermal compound that sits between that and the CPU (and/or GPU) heat slug.

This model is easy to service -- manual here

http://www.dell.com/support/home/us/en/04/product-support/product/xps-13-l321x/manuals

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