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Lukas_Reinarz
1 Copper

Dell XPS15 9560 Hardware issue - SD card reader

December 3 - 2017

Hi, i just got my new Dell XPS 15 and yesterday i went to use the SD card reader for the first time just to find out that it wasn't reading the card. And when i went to extract it, the card was stuck in the slot, so when i got it out the pin connectors inside the slot where bend. And its not a problem with the SD card i used because i use it all the time with my other PC. 

What can i do? 

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Community Manager
Community Manager

RE: Dell XPS15 9560 Hardware issue - SD card reader

Hi Lukas_Reinarz,

Thanks for posting.

Apologies that your computer isn't working as expected.  Please contact tech support for additional troubleshooting and possible resolution.  You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm


Dell-Robert P
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To help us troubleshoot, please send us the Dell service tag number via a private message
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