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imahatom
Copper

Dell d620 auto shut down

I have a problem with my dell d620. When i boot my laptop use pendrive as usual no shut down, when restart for run window 7 suddenly shut down. there is nothing to be set on the bios? Thank you
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Community Manager
Community Manager

Re: Dell d620 auto shut down

Hi imahatom,

Thanks for posting.  Apologies that your system is not performing as expected.

Have you run a systems diagnostics on your computer yet?  You can do this by pressing F12 at startup or using Support Assist http://bit.ly/1UXBb2H.

Run the diagnostics, make a note of any error messages, then post back. 

You can also contact Tech Support for further troubleshooting at 1-800-624-9896 or 1-800-288-4410, or you can
initiate a chat session http://dell.to/2v4snVm


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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