Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

13377

June 27th, 2016 22:00

Dell inspiron 11 3000 system control password

I just bought a Dell inspiron 11 3000 from walmart. It is in demo mode and they do not know the password. I don't have any backup disk or anything for it. It was a display model and they couldn't find the box. When I try to exit the demo mode, it asks for a system control password. How do I do a reset on it to factory reset with it like this. Please help.

June 28th, 2016 05:00

What is the service tag?  My email address is  Email id removed per privacy policy>

June 28th, 2016 05:00

What is the service tag?

5 Practitioner

 • 

274.2K Posts

June 28th, 2016 02:00

Hi,

Thank you for writing to us!

There can be only 2 passwords 

1-BIOS Password - to reset the BIOS password we would suggest you to keep the proof of purchase and contact Delltechcenter on Facebook or @ DellcaresPro on twitter.

2- Administrator Password  - Factory reset should fix the issue else clean installation.

Kindly provide us with the service tag and email address via private message .

Thanks

Robin

June 28th, 2016 05:00

Found the service tag number it is Service tag removed per privacy policy> and my email if  Email id removed per privacy policy>

5 Practitioner

 • 

274.2K Posts

June 30th, 2016 09:00

Hi,

Thank you for your reply .

Kindly Private message the service tag and email address.

Thanks

Robin

1 Message

July 31st, 2017 02:00

No Events found!

Top