mozartvn
1 Copper

Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Dear anyone.

When I hit Crtl and Fn key, my laptop prints strange characters.

left - Crtl = 56`

right -Crtl  = vmxc

Fn = fjsda

I've resetup my windows 7 and did "flea power" by disconnected any thing and keep Power button in 5 minutes. But nothing works correctly.

Plz give me some advices to solve this problem.

Thanks you !

moz

0 Kudos
1 Solution

Accepted Solutions
Highlighted

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Hi mozartvn,

yes may be the keyboard is defective

try an other

10 Replies

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Hi mozartvn,

Do you see any physical damage (Stuck Key) on the keyboard or a liquid spillage? Use a can of compressed air to clean the Keyboard and check if it helps. Also try connecting an external keyboard and check if it works.

Thanks and Regards
Harish M
#iworkfordell

To learn more about Dell Products, Services, and Drivers, click Here
0 Kudos

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Hi,

please try this also

use visual keyboard by pressing this to keys below and tell us if the problem is the same or not

http://img1.imagilive.com/0513/08-05-2013_23-35-51.png

0 Kudos
mozartvn
1 Copper

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Dear "

I use visual keyboard when I press like that errors key like that :

right Crtl

left Crtl

function Key

Plz help me check again !

Thanks u.

0 Kudos

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Hi mozartvn,

Do you see the same issue occurring on a USB keyboard?

Thanks and Regards
Harish M
#iworkfordell

To learn more about Dell Products, Services, and Drivers, click Here
0 Kudos

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

- you mean that the problem persists also with visual keyboard ?

- what about an external keyboard, do you try it ?

0 Kudos
mozartvn
1 Copper

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Dear "teke it easy".

I mean, when I press broken keys. Visual keyboarad works fine.

The external keyboard work fine.

May be I replace my keyboard ? Smiley Happy

Thanks you.

0 Kudos
Highlighted

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Hi mozartvn,

yes may be the keyboard is defective

try an other

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Hi mozartvn,

please before replacing the keyboard try this

create a new user account and check. Click on the link below which has steps to create a new user account:

windows.microsoft.com/.../create-a-user-account

0 Kudos
mozartvn
1 Copper

Re: Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.

Jump to solution

Many thanks to "take it easy" & Dell - Harish M

Today, I've replaced my keyboard, everything work fine.

Regards !

Moz.

0 Kudos