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Dell inspiron 15 3537 black screen after logo and cant access to recovery / repair system
I had this laptop for about 3 years now and im so used to it that my day wouldn't be complete without using it. a week ago it said that ,I needed to backup my files because the computer was at risks
I did ignore it and went using it even after the warning
now I cant access to anything . the laptop said that media test failure check for cables etc.
I have no money to purchase another laptop or another hdd.
can someone help me ? if formatting is an option I will do it despite all of my files will be deleted
it will be okay if that means my dearly laptop will get well
thanks
DELL-Hemalatha
2.8K Posts
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June 29th, 2016 18:00
Hi DHEXZTAH05
Thanks for writing to us.
Please load bios by tapping on f2 during bootup and check if the HD is detected.
If possible you can try this HD on another machine or another HD on this machine. Also please run diagnostics from f12 menu and if the test passes, then consider formatting the system first.
Do provide us your system tag#, email address and name via private message.
Regards
DELL-Hemalatha
2.8K Posts
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June 30th, 2016 20:00
Hi We are awaiting your response.