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FactionApollo
1 Copper

Dell inspiron 5555 won't boot

Inspiron 5555

BIOS A08

Build 4302. 10 UEFI ROM

With battery and charger connected I push the power button

It shows the Dell logo then after a few seconds it goes dark and starts over.

After a few cycles it will start the SupportAssist to do a hardware scan but won't find any problems.

How can I fix this?

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2 Replies

RE: Dell inspiron 5555 won't boot

Hi Factionapollo

Thanks for writing to us.

When did the issue start?

Was there any hardware or software changes done recently?

Please disconnect the battery and charger and hold the power button for 30 secs and then plug back the power sources and try to power up again.

Also please remove the memory modules and try with one module at a time.

instructions can be found on support.euro.dell.com--enter the tag#--submit--manuals

Do provide us your system tag#, email address and name via private message,by clicking on my name

in blue and then select send a private message

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Dell inspiron 5555 won't boot

Hi We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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