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Dell inspiron 7520 Graphic issue

Hello,

I have Dell inspiron 15R 7520 with the following specifications:

* HDD        : Seagate Barracuda 2TB 6Gb/s
* SSD        : Samsung mSATA 32GB SSD
* Graphics : Intel HD Graphics 4000 + AMD HD 7730M
* OS          : Windows 10 Enterpriise x64 Creator Update


My problem is that when i install a fresh copy of windows 8.1 and attempt to install AMD HD 7730M driver and restart my laptop it no longer boot and stuck at this BOSD :




So, what's causing this problem?

Thanks.

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3 Replies
LSUFAN51
Rhenium

RE: Dell inspiron 7520 Graphic issue

The AMD HD 7730M driver is for windows 8. You need AMD Radeon HD 7670M/7730M Graphics driver for windows 8.1. Please change operating system to windows 8.1 in link below, stroll down to Video and then expand it. Install correct driver.

Support for Inspiron 15R SE 7520 | Drivers & downloads ...

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RE: Dell inspiron 7520 Graphic issue

But this is a very old version I am always download from AMD website.

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LSUFAN51
Rhenium

RE: Dell inspiron 7520 Graphic issue

Unfortunately Dell haven't updated lately any of the Video drivers for windows 8.1 and 10. Hopefully Dell get around to updating Video drivers in the near future. In the meantime, I'd suggest you continue to surf the AMD website and Drivers & Software - Intel for updated video drivers. You can also type device manager onto search box, expand Display Adapters (Video),  right click AMD driver, and then update it.

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