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Czagawara
1 Nickel

Dell precision M4800 Firepro M5100 mouse cursor frozen

Hi all

Yesterday I received  my laptop and I'm  not very happy  right  now as a was when buying.

Ok so straight  away  I notes mouse  cursor freezing  every few minuts .freeze  time is about 2-3 seconds.

System is runing ok.if I play some move in the browser is not freeze at all. only cursor is freeze.

My Acction taken so far -

Reinstal windows

Instal drivers one by one

Run all posible diagnostic software

Instal AMD drivers from website and dell website

Nothing listed  above helped:-(

But.....

When I connect  external monitor thrugh hdmi all problems are gone!!!

When I set boot screens  visible all ok!!

When I set to see only laptop screen  but stil have external monitor connected  is also ok!!

Even when I have hdmi plugged   to laptop and its not plug to monitor everything, is ok!!

This is very strange  behaviour

I would appreciate if someone  can help

Bart

0 Kudos