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mydoctortells
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Dell studio 1555 does not boot Diagnostics error 0146

Hi,

My Dell laptop can take up to 50 minutes to boot after repeatedly pushing the button for 60 to 90 seconds. No light beeps. Screen does not flicker.

 On one successful boot I pressed F12 and the Diagnostics gave error 0146

Dell used to flash on start up that the battery is coming to the end and will have to be replaced.

Kindly guide me. I am not sure how much time it will take once I shut down this laptop.

I am running Windows Vista 

Other particulars are:

Product Model: Studio 1555

Service Tag: <Admin Note: removed per privacy policy~RK>

Express Service Code: <Admin Note: removed per privacy policy~RK>

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Moderator
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Hi mydoctortells,

2000-0146 error is a hard drive error. I would suggest you to back up the data from the hard drive. I would suggest you to update the BIOS on the computer and then rerun the hardware diagnostics again. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it. 

http://dell.to/ZaQuel

Please reply us with the findings.

mydoctortells
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Hi Ravi, Thanks for your prompt reply. I'm locked out now. I can't get the Dell started. I followed your instructions. While treating BIOS message said You Have The Same Version. After updating I ran the Diagnostic check. It showed 2000 0146 with the comment 'self test log contains previous error' After continuing it showed 2000 0152 and something about Optical Drive. Diagnostics continued and the laptop got switched off. On pressing the start button the laptop does not start. I have barely managed to reach you with primitive Nokia handset. What are your instructions/guidance? If you can give an email to reply (instead of the no reply message) I'll certainly appreciate. Thanks for your expertise and valuable time. Dr Ashok Koparday
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Moderator
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Hi Dr Ashok,

2000-0146 error again during the hardware diagnostics indicates hard drive failure. Please replace the hard drive. However as you have told me that laptop is not switching ON after the diagnostics. I’d suggest that you follow the steps mentioned below and check if system switches ON.

1. Switch off the computer.
2. Disconnect the AC adapter from the system.
3. Remove the battery from the computer.
4. Press and hold down the power button for 15 seconds.
5. Then connect back all the peripherals and check if you are able to turn on the system.

Also, Please let me know the power button light status when you try to switch ON the system.

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mydoctortells
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Good morning Ravi, I followed steps 1 to 5. There was a steady white light on the power button as it usually is. After shutting the laptop when I restarted using the procedure of removal & replacement of the battery it started on second subh attempt. Kindly guide me further. Do I do the diagnostics again and report? Will installing drivers be useful? Will you kindly recommend me the specifications of the hard disk that I will have to buy, the place where I'll get an authentic hard drive, the approximate price and any alternatives to the conventional installation of hard drive (external hard drive, etc).? Is this hard drive junk or it can be useful for some other purpose? If I do the 1st mentioned procedure of removing and replacing the battery will I not be able to carry on with the present hard drive? Also let me know anything else that you consider I should know or be doing? Thank you for your time and your valuable guidance. Best wishes, Dr Ashok Koparday
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mydoctortells
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Hello Ravi,

Do I need to repair the hard drive or replace?

Waiting for your reply.

Thank you.

Best wishes,

Ashok 

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RE: Dell studio 1555 does not boot Diagnostics error 0146

It needs to be replaced.

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mydoctortells
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Hi Ravi Greetings I understand that error 2000 0146 is hard drive error and the disk needs to be replaced. What is error 2000 0152, which follows 0146 error? The local shop Dell dealer says hard disk is normal and the switch and something that connects to mother board is to be repaired. He is sharing Rs1100+Rs1100 =Rs 22,00. Will you please guide me? Thanks Dr Ashok Koparday
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Moderator
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Hi Dr Ashok,

2000-0152 error indicates Optical drive incorrect status. I would suggest remove and replace the CD/DVD Drive in the system and rerun the diagnostics again.

2000-0142 error indicates hard drive failure. I would advise you to contact our support at 1800-425-0088 or 080-2510-7901 (Sun to Sat: 9 a.m. to 6 p.m.)for out of warranty repairs.

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mydoctortells
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RE: Dell studio 1555 does not boot Diagnostics error 0146

Thank you Ravi,

I had to give the Dell laptop to the local shop. 

As mentioned in the previous note the local technician even on asking repeatedly reiterated , "hard disk ka problem nahi hai".  To further reassure us gave one month's guarantee.

The laptop is  working fine at the moment. It is still showing error 0146. 0152 error had gone.

I wish to know if you can kindly tell me what the technician did or didn't do? I may have to replace the hard disk in future. Can you tell me which part of hard disk didn't function? Is there really no way to repair? As a lay man I believe (I may be wrong) the Dell experts are professional people with unbeatable technical knowledge and experience hence, would know which part or function is at fault and can guide me to do some more diagnostics if necessary to ascertain what is wrong and then instruct me to correct that function.

I will highly appreciate if you can throw some light on this (for me it is first experience, unlike you) issue. For the time being my problem appears to be solved. Data back up that you advised was very useful.  

Best regards,

Dr. Ashok Koparday

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