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Last reply by 07-29-2016 Unsolved
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2 Bronze
2 Bronze
1645

Dell vostro 3550 power button led stays on after shutdown or in BIOS

Dear All,


I have a problem related power issue to Dell vostro 3550 whose power button led stays on after shutdown. Need to press power button for 10 second to shutdown completely.


I have tried to change power settings in control panel, also tried to change power setting related to

network adapters in device manager, also upgrading latest BIOS driver still having same issue.


Even i noticed if i am in BIOS setting & push power button laptop shuts window but power button led remains on. also tried laptop with blank hard drive still facing same.

Please help me to solve this issue.

Replies (2)
5 Tungsten
1207

Hi Viggelsupport

Thanks for writing to us. 

Please try these steps and let us know how it goes. 

1. go to power options in control panel
2. go to left side options in what does power button do
3. click on the link "change settings which are currently unavailable"
4. uncheck fast startup option recommended by windows
5. save changes 
6. try to shut down now

Also was there any hardware or software changes done recently? 

Also in advanced power setting disable any hibernate or sleep option by checking each manually.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

5 Tungsten
1207

Hi We are awaiting your response.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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