Can the hard drive and memory be upgraded on a Dell Inspiron E1705 without voiding the warranty? If you can then are there any other implications for doing so in regards to warranty and repair? I am being told by Dell tech support that because I upgraded my hard drive and memory, the warranty on my E1705 is void unless I put in the original parts. I don't see why, I'm not asking them to service my hard drive or memory, and the problem has no indication that it's related to either.
Though the warranty won't cover the replacement parts (nor any damage done in upgrading), the rest of the system remains under warranty.
These are customer-replaceable parts. Upgrading them doesn't affect the system warranty.
There ARE parts you can't upgrade without a warranty loss- screen, CPU, video card - but the hard drive and RAM don't count.
Have any citation to support that? I've review the Dell warranty/service contracts and didn't see anything saying it would void my warranty, but it would be nice to have reference to Dell sactioning upgrades of certain parts.