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September 2nd, 2017 08:00

Dell warranty only for 9 months on new purchase

I bought a Dell Inspiron 15 5567 on 2/01/2017 from Reliance Digital Store Pune. Dell support assist shows that my warranty started on 14/09/2016 and will end on 14/09/2017. As far as I know warranty should start from the date of purchase on the invoice. So I searched a little bit and got to know about the ownership transfer process. I did that 15 days ago but still haven't received any notification regarding the same. Can you guys please help regarding this process. I don't know what to do now as my warranty will end in 12 days.

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87.5K Posts

September 2nd, 2017 13:00

If the ownership transfer doesn't go through, contact the seller to find out why - if the system was originally sold through a grey market channel, you can indeed have transfer issues - your seller should be able to tell you.

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September 2nd, 2017 14:00

How many days does it take to complete this process. Dell support should atleast inform me if it's going to go through or not. How am I supposed to know?

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