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oxcrysiz
Copper

Dell xps 15 - Battery won't charge over 99%

So I bought my laptop this week. It's Xps 15 9550 FHD but I faced an annoying problem.

The laptop's battery won't charge over 99%! it says: "one minute to finish charging", it's been an hour and it's still stuck.

Note that yesterday it was working fine and Charging to 100% without a problem 

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2 Replies

RE: Dell xps 15 - Battery won't charge over 99%

Hi OXCRYSIZ,

Thank you for writing to Dell Community Forum.

Please update the BIOS and chipset driver from our Dell Support site.

Was there any recent hardware or software changes?

What is the status of the battery and adapter in BIOS <F2>?

Please private message us the service tag of the system along with your email id.

To private message: please click my DELL-username and send me a Private Message 

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
Social Media Support
#IWork4Dell
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Drivers and Downloads

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maxplk
Copper

RE: Dell xps 15 - Battery won't charge over 99%

I am currently experiencing the same issue, except I haven't been able to charge it to 100%.

I received my laptop on Monday.


Did you have any answer from Dell ?

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