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October 19th, 2017 08:00

Diagnostics error 2000:0142

Hi Dell Team and others,

I am getting the following Diagnostics error 2000:0142

Can you please help me?

Regards,

Sujay Kamath.

4 Operator

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3.4K Posts

October 19th, 2017 09:00

Thank you for your message.


As shafwan2204 mentioned. This error confirms that the hard drive has failed.


If the system is under warranty, we can assist you with the replacement.


Please click on my Dell username & send a private message with the service tag, registered name & email address.

30 Posts

October 19th, 2017 09:00

Good day Sujay,

2000 - 0142 error indicates hard disk failure.

You may try to reseat the hard disk or the sata cable.

Worst case scenario, change your hard disk.

October 19th, 2017 09:00

Thanks Shafwan... How do I reset the hard disk or Sata cable?

Regards,

Sujay Kamath

October 19th, 2017 10:00

I have replied with a private message... Thnx

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