I have bought the Dell Vostro 3560 couple of months ago and just updated to Windows 8.1. After this the DigitalPersona Fingerprint Reader software started to cause problems (sometimes doesn't work). I've updated all drivers to the latest version but can't find update for DigitalPersona Fingerprint Reader and under my registered programs there is only 184.108.40.2060 version which is over one ear old.
Could you advise how to update it please?
You should download and install “Validity Fingerprint Sensor Driver”. If you have difficulty in downloading the drivers please watch this video:
Hope this helps.
Thank you for your reply,
As I mention I've already done it and have successfully installed latest version of Validity Fingerprint Sensor. The device is working fine as I can log in to my laptop using fingerprint. I have problems with the DigitalPersona Fingerprint Reader software and looking how to update it.
I apologize for providing you the steps you have already performed. From your post it was not clear which drivers you are referring to. DigitalPersona Fingerprint Suite is available for download from the My Dell Downloads page, which requires you to login and validate your system for eligibility. For more information on My Dell Downloads, refer to this video:
Hope this helps.
I'm aware I can download DigitalPersona Fingerprint Reader from My Dell Downloads but unfortunately only old version (07/2012) is listed. What I'm looking for is the latest version of DigitalPersona Fingerprint Reader software.
Could you tell me where I can get it please?
The download available in My Dell Downloads is the most updated version of the software for your system model.
I have the same problem. It looks like then we can't use the finger print reader on the Vostro 3560 in Windows 8.1 for the time being.
I have the same problem. Uninstalled old driver, installed new Validity driver (Validity WBF 5011 version 220.127.116.11), reinstalled DigitalPersona Fingerprint Software 6.2 (version 18.104.22.1680). Fingerprint reader is working correct and also th DigitalPaersona application is working.
But the DigitalPerona software cannot find the fingerprint reader and ask me to connect the reader. So I think this version of DigitalPersona software is not correct for Windows 8.1.
Best regards, Kees van Vooren