I don't think your software is working correctly. There is no plugin for IE, but the program works flawlessly in it.. I can't speak for Firefox, as I use Chrome, and yes, when I installed the software, it added the Chrome plugin for me. I believe this happens when you perform the update, as I don't remember the OEM software coming with the Chrome plugin...
Sirs, I resolved the problem:
1- Internet Options .
2 In the Security tab selected to turn protected mode off.
Restart IE11 and "Voilà".
The Digital Persona is working now.
I dont undertand how the protected mode affects Digitalpersona.
If someone knows, tell us.
You have to install the Windows 8 drivers. You can tell that you're running the correct ones if the device in device manager is listed only as "Validity Sensor" If is has WBF <ADMIN NOTE: Substitute character removed as per TOU> or whatever in it, it will NOT work. My driver version in Device Manager states 188.8.131.52 and the setup file I used was "Vostro-3560_Security_Driver_N1CR5_WN_184.108.40.206_A02"
@free_refil, if I run the "Vostro-3560_Security_Driver_N1CR5_WN_220.127.116.11_A02" installer it tells me it's only compatible with Windows 7 even though I downloaded it from the Windows 8 section of the support site. If I run it in Windows 7 compatibility mode, I still get the same error.
Any help appreciated.
[UPDATE:] Ok, after restarting (after uninstalling the W8.1 drivers) it defaults back to the version 18.104.22.168 drivers. All good now!
Thanks free_refil, you rock!
Just wanted to add to this post since you guys have been very helpful starting this thread.
The problem isn't Protected Mode per se, but the new "Enhanced Protected Mode". You should turn Protected Mode back on but go to
Internet Options -> Advanced -> uncheck "Enable Enhanced Protected Mode" under the security settings.
DigitalPersona works normally in IE11 after turning off Enhanced Protected Mode.