Anonymous
6 Thallium

Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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This happens several times a day, please see the error message in the screen shot -"Display driver ha stopped working and as recovered"

The weird thing is that it mentions Windows 8 when I have Windows 10 running on the machine. I have also removed the display driver and installed one from the support dell web site. Also updated BIOS from the same place.

2 Solutions

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ulises.juarez
1 Nickel

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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Had the same problem with a XPS 15 9530, to the point it was driving me crazy. I can confirm that for a couple of days it's been fixed by installing the Intel beta driver. You have to uninstall the Dell driver from the Device Manager, restart, and then install the beta driver.

jeslevine
1 Copper

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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The beta driver worked great, thanks Ulises.Juarez

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16 Replies
ulises.juarez
1 Nickel

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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It's also happening on the XPS 15 9530.

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tnohelty0228
1 Copper

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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The same this is happening on my Inspiron 5559.

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ulises.juarez
1 Nickel

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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Had the same problem with a XPS 15 9530, to the point it was driving me crazy. I can confirm that for a couple of days it's been fixed by installing the Intel beta driver. You have to uninstall the Dell driver from the Device Manager, restart, and then install the beta driver.

Anonymous
6 Thallium

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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Hi,
I will give it a go tonight. Thank you for your reply. 

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Anonymous
6 Thallium

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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i was just checking the driver on the Intel website and the release notes mention this exact problem

"During web browsing and other graphics hardware accelerated application usage, fixed issues that resulted in the message ‘Display driver stopped responding and has recovered’ on 6th Generation Intel® Core processors"

Link to the driver:
https://downloadcenter.intel.com/download/25541/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-4...

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ulises.juarez
1 Nickel

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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Exactly. But is very important to properly uninstall the Dell driver. Failure to do so and installing this Intel beta driver will translate into the Dell driver reinstalling trough Windows Update.

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jeslevine
1 Copper

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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The beta driver worked great, thanks Ulises.Juarez

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Anonymous
6 Thallium

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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I does work for me so far as well!!

Thanks again.

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Mike9844
1 Copper

RE: Display Driver has stopped working and has recovered - Inspiron 7359 2-in-1

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Sam problem with (Inspiron 5559 Windows 10) which I just bought it yesterday.  

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