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March 14th, 2016 14:00

DisplayPort on TB15 on Dell XPS15 randomly shutting off

Last week, my TB15 worked pretty reliably. However, starting today, the DisplayPort just randomly shuts done. The only fix is to reboot the laptop.

The HDMI output continues to work fine.

This is really slowing me down, because I rely heavily on multiple monitors.

Anyone else seeing issues with the DisplayPort on the TB15?

I'm pretty sure this is a heat issue. The unit is always hot to the touch when it shuts down.

1 Message

March 30th, 2016 06:00

I have the same issue. Can someone help?

1 Message

March 31st, 2016 15:00

I have the same issue too.

1 Message

April 30th, 2016 23:00

I have the same issue.

3 Posts

May 1st, 2016 09:00

You are not alone. 

18 Posts

May 2nd, 2016 09:00

I have an XPS 15 9550, and I have the same issue.  This is just one issue in a long line of issues with the TB15.  For me, this particular issue seems to have started with the lastest BIOS update.

9 Posts

June 5th, 2016 19:00

Same issue here, with a 2016 Dell XPS 13 developer edition laptop under Ubuntu 16.04.

3 Posts

June 29th, 2016 03:00

Same here

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