Dan Switzer
1 Nickel

DisplayPort on TB15 on Dell XPS15 randomly shutting off

Last week, my TB15 worked pretty reliably. However, starting today, the DisplayPort just randomly shuts done. The only fix is to reboot the laptop.

The HDMI output continues to work fine.

This is really slowing me down, because I rely heavily on multiple monitors.

Anyone else seeing issues with the DisplayPort on the TB15?

I'm pretty sure this is a heat issue. The unit is always hot to the touch when it shuts down.

7 Replies
lenkos
1 Copper

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

I have the same issue. Can someone help?

0 Kudos
dooleydave
1 Copper

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

I have the same issue too.

0 Kudos
paletteindex
1 Copper

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

I have the same issue.
0 Kudos
tedezeta
1 Copper

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

You are not alone. 

0 Kudos
corygross
1 Nickel

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

I have an XPS 15 9550, and I have the same issue.  This is just one issue in a long line of issues with the TB15.  For me, this particular issue seems to have started with the lastest BIOS update.

0 Kudos
elvismdev
1 Nickel

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

Same issue here, with a 2016 Dell XPS 13 developer edition laptop under Ubuntu 16.04.

0 Kudos
JoakimSE
1 Copper

RE: DisplayPort on TB15 on Dell XPS15 randomly shutting off

Same here

0 Kudos