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November 30th, 2017 12:00

\Driver\WUDFRd failed and ASF2 force off

Hi,

So my first xps 13 had ASF2 force off issues so I returned it and wanted to give another try, hoping this time I'll be lucky enough to get a properly working unit this time. However,

Since 4 days my laptop reboot 3 times, ASF2 force off error in power logs every time. And The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&0 error in event viewer. (Also attached. ) Also whenever this problem occurs, "The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 30 seconds since the last report." warning is also given afterwards.

edit: All of them happened while on battery

Help and suggestions are welcomed. I will send this unit back and stay away from dell If i can not solve this again.

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