Highlighted
tmchale1
1 Copper

Driver not been installed in device manager

Support assist.tell me of an updated wifi driver recomended for installation. I click on it &

it proceds thru install.then says install complete.. However when I check device manager it still list the old driver What happened to the completed installed.

I repeated procedure several times and rebooted after each one.

Old Driver Intel dualband wireless  AC3160 Version 18.33.7.2

New driver Intel AC 3160 Version 19.60.0.7

Win. 10 system   I checked downloas,documents ,pictures & can,t find. Where did it go?

0 Kudos
2 Replies
LSUFAN51
4 Ruthenium

RE: Driver not been installed in device manager

Please enter your service tag number [or use Detect Product} onto the link below. After, expand Network and then look for driver. By the way, what is your Dell model number? Example: Dell Inspiron 3543

Drivers & Downloads

0 Kudos
tmchale1
1 Copper

RE: Driver not been installed in device manager

Thanks for the try. I did the above several times .It always goes thru insrall and a complete message. However the Device always shows the old driver version.Can there be a reason that maybe there is a problem in the device manager and it is not changing the version number although the driver has installed and not changed.It's listinging. Is  there another place to see the driver version info?

0 Kudos