atzoref
1 Copper

Drivers are not updated from the Auto Detect page

Hi,

Regarding the Dell Drivers Auto Detect.
How does it tell me to update one of the drivers, but when it installed it tells me that I already have the most updated version?
(Even when my version number is below the new one)

Dell 5559, Windows 10 64bit

Driver: Network_Driver_MVH6C_WN32_18.40.0.9_A06_04.exe
(While my version is 18.33.3.2)

Another issue is with this driver:
Chipset_Driver_DK1FF_WN32_30.100.1519.7_A00.exe
It keeps telling me that I need to update after it installed already.

Thanks.

5 Replies
LSUFAN51
5 Rhenium

RE: Drivers are not updated from the Auto Detect page

emoticon.BigSmile.title

Microsoft (windows updates) probably already updated the driver on the system. To be sure, type Device Manager onto [Cortana] search box, look for the Chipset driver, right click on driver, and then update it.

atzoref
1 Copper

RE: Drivers are not updated from the Auto Detect page

Regarding the network driver I have already checked and it's lower then the update, but in the installation it tells me that I have already the most update version.

Regarding the chipset driver, I don't know where to check this.

But I assume that the "Detect Drivers" already check and verify the versions on my PC, right?

0 Kudos
LSUFAN51
5 Rhenium

RE: Drivers are not updated from the Auto Detect page

The Intel Serial IO driver (DK1FF_WN32_30.100.1519.7_A00.EXE , Version 10.1.1.7 ,A00 - Dell site) should be listed under System Devices in device manager. You'll have to expand System Devices, look for Intel Serial IO driver, right click on it, click on Properties, and then check version of the driver.

For example: My computer -  Dell Inspiron 3543 (Intel Serial IO Driver)

  

0 Kudos
LSUFAN51
5 Rhenium

RE: Drivers are not updated from the Auto Detect page

Please, keep in mind, Dell doesn't list the driver as 'Urgent' but as Recommended, therefore no need to worry about updating it.

0 Kudos
LSUFAN51
5 Rhenium

RE: Drivers are not updated from the Auto Detect page

Lastly,

Since this driver is from Intel, you can download the Intel Driver Update Utility from the Intel site and check the latest drivers for your system.