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E4310 Backlight Keyboard
Good Morning/Afternoon,
I have recently purchased a second hand E4310 with 3gb of ram and an ssd. It also came with the backlit keyboard. Every time i use Fn+right arrow i see a box on the screen showing its either on, off or on ambient sensor. Im running win 10 pro. Everytime I open the laptop the backlight turns on momentarily on then off. I have tried the time out setting, I cant even get it turned on so I don't think that's the issue. I think I may be missing a driver. Anybody have a fix?
DELL-Akshatha M
1.2K Posts
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July 18th, 2017 01:00
Hi Snotrap,
Please update the BIOS, chipset drivers to the latest available drivers from our support site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the system configuration as well.
Dell-SreejithR
4 Operator
4 Operator
•
3.4K Posts
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July 18th, 2017 01:00
Thank you for your message.
Uninstall Dell ControlPoint from control panel & reinstall from this link http://dell.to/2uDNm1n
Once reinstalled, from main DCP screen choose Display and Devices, then click Manage Display & Devices. This brings up the Display Manager window. Hover the mouse pointer over the Keyboard Backlight menu item.
Snotrap
3 Posts
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July 18th, 2017 18:00
Hi Sreejith,
DCP is only available for a 32 bit system, im running a 64 bit copy of win 10 pro