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September 13th, 2017 20:00

E5540 LCD issue with Intel HD Graphics Family

I've been having some issues with my Intel HD Graphics Family, I have a Latitude E5540 with switchable dedicated nvidia GT 720M. Every time I enable the Intel graphics the screen of the built in monitor turns the back light off, making it impossible to use. It recognises the external monitor by VGA. When connected to VGA, the built in monitor doesn't appear as available, as if only the connected one exists, but if I disable the Intel graphics, then the built in monitor works. Does anyone else have this problem? I really need some help on this issue since I've searched the entire internet and couldn't find anything.

Anyone have a solution?

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16.7K Posts

September 18th, 2017 12:00

Karl Ngui Wong Lee,

Click the link below for information on using the Switchable Graphics.

How to make the nVidia graphics processor the default graphics adapter using the NVIDIA Control Panel

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