Highlighted

E5540 LCD issue with Intel HD Graphics Family

I've been having some issues with my Intel HD Graphics Family, I have a Latitude E5540 with switchable dedicated nvidia GT 720M. Every time I enable the Intel graphics the screen of the built in monitor turns the back light off, making it impossible to use. It recognises the external monitor by VGA. When connected to VGA, the built in monitor doesn't appear as available, as if only the connected one exists, but if I disable the Intel graphics, then the built in monitor works. Does anyone else have this problem? I really need some help on this issue since I've searched the entire internet and couldn't find anything.

Anyone have a solution?

0 Kudos
1 Reply
Moderator
Moderator

RE: E5540 LCD issue with Intel HD Graphics Family

Karl Ngui Wong Lee,

Click the link below for information on using the Switchable Graphics.

How to make the nVidia graphics processor the default graphics adapter using the NVIDIA Control Pane...

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
0 Kudos