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3 Posts
1
1176189
E6400 Windows 7 64bit missing driver
Hi,
A bought a second hand E6400 for my Windows 8 testing. After the test, I've removed the HDD (with W8) and install a new bigger (capacity) HDD. Windows 7 is up and running, I downloaded all available drivers using the Service tag but Device Manager still has 2 devices missing as shown:
Please help.
Regards.
speedstep
8 Wizard
8 Wizard
•
47K Posts
1
January 13th, 2012 06:00
You will have to use the VISTA 64 bit drivers.
Broadcom USH Drivers The Broadcom Unified Security Hub (USH) drivers are included in the Dell ControlPoint Security Device Driver Pack.
Dell Security Device Driver Installation Package for 64 Bit Operating Systems
Operating Systems Windows Vista 64-bit Windows XP x64
Systems
vmishi
8 Posts
0
October 20th, 2012 06:00
I think i tried, but can you give me a direct link to which did the trick by you?
Thank you in advance
vmishi
8 Posts
0
October 20th, 2012 07:00
I can not find ControlPoint Security Manager Application for Latitude e6400 with Windows 7 64 bit.
It looks like not supported ;(
vmishi
8 Posts
0
October 20th, 2012 09:00
So i give up.
I installed the e6410 security driver pack like proposed (i have e6400) then i installed security manager, again for e6410. With disabled firewall and antivirus like advised.
1. Dell_ControlPoint-Security-D_A18_R269916.exe
2. DELL_CONTROLPOINT-SECURITY-M_A18_R276445.exe
But the fingerprint recognition is not working, i dont know to decide is the software or hardware.
By sliding the fingers (no mater which finger) i got error:
Looks like i have to use xp or vista, on 7 its not supported on my e6400 ;(
During fingerprints enroll should some light be on the reader?
And its no biometric in control panel!
Anybody some idea?
ANSER23
1 Message
1
October 17th, 2014 03:00
yes this install devices
ieee488
4 Operator
4 Operator
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11.1K Posts
0
January 13th, 2012 06:00
support.dell.com/.../driver_install_order
ankitk
1 Message
0
January 13th, 2012 07:00
as
QuangDo
3 Posts
0
January 14th, 2012 00:00
Hi,
Thanks. This has fixed the second ! Looking at the Hardware id for the Base System Device I can see this:
PCI\VEN_1180&DEV_0843&SUBSYS_02331028&REV_11
PCI\VEN_1180&DEV_0843&SUBSYS_02331028
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
Google shows it is for the Card Reader (RICOH). I downloaded from Ricoh to install on the machine but the ! is still there. If this is for the card reader I'm not really concern because currently it is very happy to read my SD cards.
Many thanks again.
BH
Bay Wolf
4.4K Posts
0
January 14th, 2012 14:00
Make sure you have the following drivers installed.
Dell System Software
www.dell.com/.../DriverDetails
Intel Chipset
www.dell.com/.../DriverDetails
Ricoh R5C847
www.dell.com/.../DriverFileFormats
Learn how to install Install Drivers in the Correct Order by Clicking Here.
bblades262
1 Message
0
August 31st, 2012 15:00
Sir/Maam, I owe you a beer.
jamichau
24 Posts
0
September 25th, 2012 12:00
Finally! Thanks, SpeedStep. It shouldn't be so difficult to locat drivers. I'd like to see Dell restore their driver site to the interface from about 2009 with all the current driver files. Worked much better back then.
vmishi
8 Posts
0
October 19th, 2012 08:00
Hi can you please help me with this fingerprint reader installation? I install Windows 7 64 bit and that is the only unknown device. I tried tons of different driver - applications from (very confusing) dell site.
My service tag is: <ADMIN NOTE: Service tag removed per privacy policy> Dell Latitude E6400
After installation and running MS update only one device remained unknown:
I found the driver here:
http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2086.latitude-e6400-windows-7-driver-cab.aspx
downloaded the CAB, unpacked and updated the driver from there, now i have everything recognised in device manager.
But now im stuck, no biometric device in control panel and i dont know now which application i have to install to have
finaly possibility to set up fingerprint reader on the windows boot :(
I tried this package:
DDPA_Setup_TDC1K_A06_64bits_ZPE.exe
but can not scan fingerprint, not recognising when i try to input and gives error message very fast, i dont have time properly to
slide my finger and its no light (should be?) on reader or any sign of "life". Wizard jumps after choosing finger to error message.
Can please somebody help with this? What should i install? From where. I really dont understand, that despite of discovering
my service tag dell site offers bunch of drivers-applications, without explanation and multiply versions. Why can not be offered
exactly the needed and newest NECESSARY files-drivers?
JamiePUK
17 Posts
0
October 20th, 2012 06:00
Try downloading Dell Control Point - did the trick on my E6410
vmishi
8 Posts
0
October 20th, 2012 07:00
Installation order:
support.dell.com/.../document
tej t
1 Message
0
September 3rd, 2014 10:00
hi
i am tej my laptop Broadcom USH problem how con't solve this problem....