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skrambam
1 Nickel

E6430 internal speakers no sound but headphones OK

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Never had any issue with sound before. Suddenly the speakers on E6430 don't work but headphones still do.  Booted using f12 key and it passed sound test.  Swapped boot drive from Win10 and inserted Win 7 drive with same results.  I guess the speakers are OK but the sense pin doesn't work. Software is up-to-date. So now what?

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Jim Coates
6 Gallium

RE: E6430 internal speakers no sound but headphones OK

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So now what?

Hello. If still under warranty contact tech support.

If not, look at this part. Note that there are 2 versions of the part, and the one you use depends on your graphics.

The instructions are in the Owner's (Service) Manual.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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skrambam
1 Nickel

RE: E6430 internal speakers no sound but headphones OK

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What a great help jimco is-thanks a lot!  Looks like I'll have to take the laptop completely apart to replace the daughter board.  Thank you

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Jim Coates
6 Gallium

RE: E6430 internal speakers no sound but headphones OK

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Thanks for the feedback.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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