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E7250 Laptop Video issue with DVI/HGMI

Hi My name is John.  I work for Volvo Cars USA.  I currently have a client with an E7250 laptop.  The client is not able to use a monitor in a Pro3x (E-portII) dock.  Most of these docks use a DVI or an dock port connection.  I have gone onto the drivers and software site and downloaded the Synaptics VMM3320 MST HUB Firmware Update.  I installed the update successfully.  After a reboot I still was not able to use those types of monitors.  They kept flickering.  Is there anything else I could try? 

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Community Manager
Community Manager

RE: E7250 Laptop Video issue with DVI/HGMI

Hi jmarano,

Thanks for posting.

Here is some information regarding the E Dock and how to connect monitors.'s Guide_en-us.pdf


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