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1089
E7470 Win 10 PRO - Keyboard and mouse don't work after Hibernation mode
I have following behavior: Whenever the Laptop goes into Hibernation mode, mouse and Keyboard don't work so that I have to restart the Laptop.
I have installed Windows 10 pro already twice with a clean Win 10 media after I replaced the SSD.
Enthu
4 Posts
0
September 13th, 2016 08:00
You should set SATA Operation to AHCI in BIOS even if you’re on NVMe in order to resolve this issue (assuming that AHCI was On during Windows installation). Yes, it might lower NVMe performance a bit, but for now it’s the only known solution unfortunately. At least before Dell will fix it with the next BIOS update... hopefully.
opafaboan
2 Posts
0
September 13th, 2016 11:00
Thanks for the information. It is now running well!
And I hope Dell fixes it soon...