larih
1 Copper

ERROR MESSAGE

Hi-  I was given a INSPIRON 1000 laptop. When I turn it on I get the message where you have th options to start in safe mode, safe mode with networking, safe with command prompt. Then it says windows could not start because the following file is missing or corrupt System32\Drivers\Ntfs.sys. I don't have the install disc because it came loaded. Anybody think actually getting the disc will fix the problem or is it just fried? Anyway to repair this without the disc?

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7 Replies
8 Krypton

Re: ERROR MESSAGE

Most likely without a disk no. However you do not necessarilaly need a Dell disk. If you have XP or vista you could in fact borrow one to to a repair or repair reinstall. 

IF you are the orginal owner you can go HERE to request disks.

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

8 Krypton

Re: ERROR MESSAGE

.

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larih
1 Copper

Re: ERROR MESSAGE

Thanks for your help! I have been on a mission to find a copy but so far I am not having any luck. Everybody has Dells around here that came preloaded. emoticon.Sad.title I will let you know how it turns our if I ever find a disc.

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crazyon
1 Nickel

Re: ERROR MESSAGE

1)this error msg tells  u the issue is only with the operating system files.

2) u needs to have the os cd , (call the company from whr u got the computer) request for a cd.

3) u needs to do a chkdsk /p which will resolve the issue.

steps to do chkdsk /p;

1)insert the cd in the tray , urn off the computer while turning it on tap f12 for 10 times.

2) it wil show up boot options . select cd/dvd> hit enter on it and tap any key for 5 to 8 times "it might show  press any key to continue" the moment u see it tap any key for 5 more times

3)it wil give u 3 option > select option 2. repair u r computer.

4) it wil give u a dos screen thr type chkdsk /p. it willl do for 12 min

and type fixboot .

thn reboot the computer

issue resolved. ..............................................:emotion-1:

 

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8 Krypton

Re: ERROR MESSAGE

1)this error msg tells  u the issue is only with the operating system files.

2) u needs to have the os cd , (call the company from whr u got the computer) request for a cd.

3) u needs to do a chkdsk /p which will resolve the issue.

steps to do chkdsk /p;

1)insert the cd in the tray , urn off the computer while turning it on tap f12 for 10 times.

2) it wil show up boot options . select cd/dvd> hit enter on it and tap any key for 5 to 8 times "it might show  press any key to continue" the moment u see it tap any key for 5 more times

3)it wil give u 3 option > select option 2. repair u r computer.

4) it wil give u a dos screen thr type chkdsk /p. it willl do for 12 min

and type fixboot .

thn reboot the computer

issue resolved. ..............................................:emotion-1:

 

 

Why are you repeating something that two posters above you have alread said?

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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larih
1 Copper

Re: ERROR MESSAGE

ok.. I got the re-install disc but I can't get it to boot to the cd it just keeps going back to the black screen that says run in safe mode etc.. it runs the white lines across the screen and just starts back over. Help!

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8 Krypton

Re: ERROR MESSAGE

Sounds like the system is not booting from the disk but instead booting from the harddrive.

what you need to do is have the disk in your cd drive power on the computer and as soon as you see the big Dell splash screen press F12 to access the boot menu. on the menu screen select the cd and press the enter key.

The next thing you will see is a white bar at the bottom of the screen with Loading Windows Files above it.

Now if your trying to save the data try a Repair Reinstalltion.

If your just want to do complete reinstall just continue on

 Home Built Sandy Bridge P8P67 i7 2600k @ 4.5 GHz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
Dell Studio XPS 1645  Window 10 Pro

Forum member since 2003

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