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soceir
1 Copper

Factory Reset with downloaded restore image iso from Dell website

Hi,

I just purchased a new XPS 9350 computer and when I was trying to upgrade to Windows 10 Pro something went wrong. I ended up deleting all the partitions of my hard disk including all recovery etc. Now I downloaded the factory image from Dell website for my model and successfully installed. However I thought after installation that drivers would have been also installed. This was not the case. All drivers were missing including network driver.

Is this normal. How come all drivers were missing from that image file?

Thank you for your support.

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Moderator
Moderator

RE: Factory Reset with downloaded restore image iso from Dell website

SOCEIR,

It is only the Operating System and does not include drivers. You will need to install them by clicking the link below.

XPS 9350 Drivers and Downloads

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