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Fake AC adapter Y90RR?
I bought an AC adapter from a seller on Rakuten. The labelling appears correct. I'll avoid shouting below but the labels are all in capital letters.
Dell Inc. AC/DC Adapter. Dell P/N: Y90RR. Ref.No.: ADP-330AB D. Model: DA330PM111. Input: 100-240V-4.4A 50/60Hz. Output: 19.vV-16.9A.
CN-OY90RR-48661-31J-1939-A00. Made in China. DP/N 0Y90RR.
Two computers' BIOSes detect it as a 240W AC adapter instead of 330W.
It wouldn't surprise me if this is fake because I've been suckered by fake merchandise on Yahoo Japan, eBay (US), and Ali Express (China), and a colleague was suckered by fake merchandise on Amazon Japan. This seller on Rakuten is in Japan but so are some of the fakers on Yahoo Japan. I've sent e-mail to the seller.
Anyway, is this a known problem? And importantly, did Dell accidentally make any genuine ones with this mistake?
DELL-Ravi Ch
7 Technologist
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January 24th, 2017 12:00
Norman,
I have validated the serial number provided and the AC adapter is genuine. However, it may be an issue with the system board or AC adapter.
Norman Diamond
89 Posts
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January 25th, 2017 18:00
Thank you for checking. I'll tell the seller to cancel the return because the adapter appears to be genuine.
The PCs that detect the adapter as 240W are a Precision M6500 and Latitude E6500. I bought the adapter for use with the M6500, hoping that it will avoid blackouts, if 240W isn't enough for that computer.
Norman Diamond
89 Posts
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January 25th, 2017 19:00
Hmm, Dell SupportAssist doesn't display the model number of AC adapter that is detected. (It displays the battery's model number.)Hmm, Dell SupportAssist doesn't display the model number of AC adapter that is detected. (It displays the battery's model number.)