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Fans turn on full when laptop is in sleep mode.

I've had my inspiron 15 7567 for little over half a year and have already had several major problems with it, all of which have been able to fix myself up until now.

When the laptop enters sleep mode(either by closing the laptop, or entering it manually) the fans kick on at full speeds, and remain on until i open the laptop again. I have also found that the fans will do the same thing even if my laptop is completely shut down, as long as it is plugged in.

Any help or suggestions would be appreciated, thanks.

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Community Manager
Community Manager

RE: Fans turn on full when laptop is in sleep mode.

hi adampoli99,

Thanks for posting.
Apologies that your system is not working as you expected.
Please perform a systems diagnostics by either pressing F12 at startup or by running Support Assist.  Make a note of any error messages, and contact Tech Support.  

You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

Dell-Robert P
Social Media Support
To help us troubleshoot, please send us the Dell service tag number via a private message
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