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jonmotz
1 Copper

Fast Access missing & "My Dell Downloads" not working

I bought a Dell Inspiron 1564 a couple weeks and swaped it out for a new one because it was defective.  My original one had the FastAccess Facial Recognition software and my replacement is clearly missing it.  It is no where to be found on my system.  I tried going to "My Dell Downloads" to see if I can download it but it won't let me "Register Your System".  It just fails and says contact customer support.

Anyone have any idea for how to get the Fast Access back on my computer?  Thanks!

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wensan
1 Copper

Re: Fast Access missing & "My Dell Downloads" not working

I am having the same problem with my Studio 1745 laptop and I sit on hold to tech support for every.. I am now without a virus protector and several other software programs that I paid but was not sent cd's.  The my Dell downloads is not helpful at all

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