Fingerprint recognition on this laptop is really difficult to use. My old Vostro works quickly and easily, but it has never worked well on this machine.
I have to hold my finger down and press hard, sometimes it doesn't work at all, sometimes I have to hold it down hard for a long time.
I've tried deleting then reinstalling & updating the driver, which has no error message. Tried hardware scan also.
Is this a common problem with the E5470. With this type of fingerprint reader. Or is the hardware just faulty and in need of repair?
Any help appreciated.
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