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First time Dell backup of factory recovery media

Hi

I have a DELL Touch screen Inspiron running Windows 10. While doing the Factory recovery media for the first time, after I connect a USB extrenal hard disk and choose that the continue button does not get active even after 1 hour. Please help!!!

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RE: First time Dell backup of factory recovery media

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Please list Dell model number. Example: Dell Inspiron 3543

In the meantime, you might be able to download factory recovery media from the link below.

www.dell.com/.../OSISO

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