tomvdberg
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Flickering screen

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Hi,

I have a Dell XPS 13 (a little more then a year) and a couple of issues:

1. The screen is flickering. See this movie:[View:/cfs-file/__key/communityserver-discussions-components-files/3518/Video.MOV:550:0]

2. When I move the screen only a little (up and down) bit it's going into sleep mode and I need to close and open it or even restart. This is really annoying and I am having this a couple of months already but it's getting worse now.

3. Sometimes it does nothing anymore. Then I need to restart it. Mouse and keyboard is locked.

Hope somebody can help me.

Thanks.

Tom

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JEHIE
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RE: Flickering screen

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Tom,

I have the exact same issue. Call technical support immediately and lodge a complaint. What began as screen flickering for me (and many many many others on this forum) turned into complete motherboard failure. My laptop won't even power up.

I haven't see a solution to this issue aside from replacing the motherboard (and in many cases replacing it numerous times).

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tomvdberg
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RE: Flickering screen

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Thanks for your reply.

Seriously? I bought the laptop in May 2015 and now the motherboard is already broken? How did Dell help you in your case?

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tomvdberg
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RE: Flickering screen

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And which number did you call?

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