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RobinMus
1 Copper

Forgot password for my old Dell laptop account

Dell has a hardware lock, but I have forgotten the password for my login. Does anyone know how to bypass this? Can I reset the laptop. I do not care about losing files. 

Thanks in advance! 

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1 Reply
9 Rhodium

RE: Forgot password for my old Dell laptop account

If it's the system setup (immediately at powerup), you must call Dell and verify your ownership of the system.  Once done, they'll issue an unlock password for the system.

If it's the Windows password, there are utilities that will allow you to clear it -- or you can reload Windows.

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