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rfeichel
1 Copper

Forgotten Setup Password

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I have forgotten the password to enter the Setup Utility.  How can I reset it?  Dell Studio 1557.

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rfeichel
1 Copper

RE: Forgotten Setup Password

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Nope, Dell is unable to make the change or erase it. 

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4 Replies
8 Xenon

RE: Forgotten Setup Password

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You will need to call Dell with  verification of ownership;  if the system is out of warranty, a standard support call charge applies.

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Moderator
Moderator

RE: Forgotten Setup Password

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Hi rfeichel,

Please private message with the snapshot, system ID and the system service tag, which will be seen on the BIOS screen. If you do not get the system ID, try entering an incorrect password multiple times and you will see the System ID. To send a private message, click on my name and select send private message.

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rfeichel
1 Copper

RE: Forgotten Setup Password

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Nope, Dell is unable to make the change or erase it. 

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8 Xenon

RE: Forgotten Setup Password

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If that is true, then you've only one solution - replace the mainboard.

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