Good Evening, I have a Dell Inspiron 15r 5520 intel core i5 6GB Memory originally with a built in Microsoft Windows 8.
Well the Hard Drive and Motherboard overheated and both died.
Can I get the Windows 8 back for free? Can I call Microsoft and Verify my Old Motherboard's Information for a new installation? (I have my old items still and serial Number, I just no longer have a Warranty due to the time expiration.)
Should I upgrade the Memory and can my computer's Motherboard handle that?
Thanks for answering my questions, any help would be appreciated.
Windows 10 isn't frying anything. What does "A nice size amount" of thermal paste mean? Realize that most of it (particularly the silver stuff) is electrically conductive and as is the case with adhesive, more isn't better - you need only a very thin layer atop the heat slug (as long as the heatsink then firmly contacts the CPU you're done).
The two things that CAN fry a board are a bad battery or a bad AC adapter. Those two things may be the root of the problem. The operating system is not.
If the replacement board comes with the embedded product key, all you need is an OEM copy of Windows from Dell to reinstall WIndows 8.
My apologies, I meant to say a 'Rice size amount' as in the size of a rice. Also, I just purchased a new AC/DC Power jack for the computer as well and the computer often does not recognize the AC adapter, perhaps that is what is causing the problem. Thank you so much! I will test it when I get another MB