sprulz
6 Indium

Gaming Issues with my XPS L502x

It is true that my laptop is slightly outdated, however, it fills in the requirements for most games. It has a quad-core i7 processor, an Nvidia GeForce GT540M graphics card and 8 GB of RAM. In short, it's an excellent laptop for gaming. However, since the beginning, games that I've played are EXTREMELY prone to crashing. The only reason I stop playing is because the game crashes and my entire laptop freezes. CTRL+ALT+DEL doesn't work, so I have to restart my laptop completely using the power button. I fail to understand why, as my laptop should, in theory, achieve the highest graphics preset for a game; instead, the game lags and crashes constantly even if it is set to the Medium graphics preset. My second problem- I recently learnt how to enable my Nvidia Graphics Card using the Device Manager tool. However, many games, when prompted at the launcher, only recognize the basic Intel HD Graphics Family, which is not as powerful as the NVidia. For example:

  

Even if I scroll down, the NVidia option is not available. So, I right click and say "Run with Graphics Processor - NVIDIA GT540M." Yet it continues to crash, any help will be highly appreciated

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7 Replies
8 Krypton

RE: Gaming Issues with my XPS L502x

I have a similar XPS. Why not change all your graphics to the NVidia card using the NVidia control panel icon in the general Control Panel? Just checking that the screen resolution showed is really the native one? Mine is higher, but I think I went for a better screen as one of the options when I purchased the laptop a couple of years ago. FIA
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sprulz
6 Indium

RE: Gaming Issues with my XPS L502x

If I do that, the screen goes into a strange resolution, like in Safe Mode.

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8 Krypton

RE: Gaming Issues with my XPS L502x

Have you done any diagnostics on the NVidia card?  It sounds like there is a problem there.

FIA

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sprulz
6 Indium

RE: Gaming Issues with my XPS L502x

None. Could it be an issue with the screen?

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8 Krypton

RE: Gaming Issues with my XPS L502x

How about the drivers?  Have you been updating your card with NVidia updates directly or with Dell's?Sometimes the NVidia updates don't work well.  The Dell ones are way behind, but they do work.  The current Dell version is A09.

FIA

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sprulz
6 Indium

RE: Gaming Issues with my XPS L502x

Strangely enough, all my drivers are up to date, would taking my computer to a Dell outlet be advisable?

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8 Krypton

RE: Gaming Issues with my XPS L502x

You could try reinstalling the drivers.  If that doesn't work then maybe it's time to have Dell look at it.

FIA

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