flxp
1 Nickel

HDDs not recognised by USBs on my laptop Inspiron 7437 (2013)

Hi,

I had this problem for quite some time, USB HDDs were not recognised properly but usually after poking and disconnecting, it was OK.

Recently, no HDD is recognised (in Windows Explorer it says "Local Disc" but when you dounble click on it, I get "Disc is corrupted or unreadable".

I read somewhere that this is a problem with USB drivers, but I don't know how to check this or update the drivers.

thanks in advance for advice. 

0 Kudos
1 Reply

RE: HDDs not recognised by USBs on my laptop Inspiron 7437 (2013)

Hi FLXP,

Thank you for writing to Dell Community Forum.

Please update the BIOS and chipset drivers.

Please private message us the service tag of the system along with your email id

To private message: please click my DELL-username and send me a Private Message

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos