Laptops General - Read Only

[bonpo_dojo]

Dear forum / Dell support guru's,

Please help. I have just run a diagnostic on my broken Inspiron and have the following error message:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Error

Error Code 2000-0142

Validation 27607

Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7

The given code and
message can be used by Dell Technical Support to help diagnose the
problem.

Do you want to continue
testing?

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** Hard Drive 0 – DST
Short Test **

Test Results : Fail

Error Code 2000-0142

Validation 27607

Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7

[ejn63]

If you don't have a backup of your data, remove the hard drive, mount it in an external case (see link) and make one - NOW.  You will need to attach the drive to a working system.  When  you order the case, you will also need a new, 2.5" 7- or 9.5 mm SATA notebook drive; your hard drive has failed.

http://www.newegg.com/Product/Product.aspx?Item=9SIA4DA1F74963

[#3]

I am having the same problem with my laptop and I bought it just one month ago.
Please tell me that Dell Can do something.

[ejn63]

Call Dell with the exact error - they will send you a replacement drive (on most systems the drive is user-replaceable).  If your system does not have a user-replaceable drive, they'll either send you a box in which to return the system to Dell for service, or arrange for onsite service if you purchased that with the system).

[tvr872]

Thank you Manpreet. Today I have the same problem. I fix the problem with replacing the hard disk. 

[schirchir]

<ADMIN NOTE: Service tag removed as per privacy policy>

[tylers52488]

Hi,

I am accually having the same exact problem and its say Hard Drive Failure error code 2000-0142 validation 118066. What should I do to fix this problem?

[lamba.rohit27]

Dear Reader

During pre-boot scan i found following result 

Error Code:- 2000-0142

Validation 18677

Msg Hard Drive 0-S/N S2WFNYMC, test unsuccessful. Status = 7

What should i do please reply me as soon as possible on my mail id 

my mail id is <ADMIN NOTE: Email id removed per privacy policy>

[ejn63]

Your hard drive has failed and will need to be replaced.

[Anonymous]

Hello,

I have the same problem with the  Error Code 2000-0142. Can you check if my laptop is under warranty and something might be done.

Thank you,

Serghei

[ejn63]

You can check the warranty status using the service tag number.