Laptops General - Read Only

Last reply by 10-10-2014 Solved
Start a Discussion
2 Bronze
2 Bronze
9730202

Hard Drive Failed during diagnostic. Error Code 2000-0142

Dear forum / Dell support guru's,

Please help. I have just run a diagnostic on my broken Inspiron and have the following error message:

 

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Error

Error Code 2000-0142

Validation 27607

Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7


The given code and
message can be used by Dell Technical Support to help diagnose the
problem.

Do you want to continue
testing?

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

** Hard Drive 0 – DST
Short Test **

Test Results : Fail

Error Code 2000-0142

Validation 27607

Msg: Hard Drive 0 –
S/N WD-WX61E41CHS37, self test unsuccessful. Status = 7

Replies (55)
10 Diamond
17918

If you don't have a backup of your data, remove the hard drive, mount it in an external case (see link) and make one - NOW.  You will need to attach the drive to a working system.  When  you order the case, you will also need a new, 2.5" 7- or 9.5 mm SATA notebook drive; your hard drive has failed.

http://www.newegg.com/Product/Product.aspx?Item=9SIA4DA1F74963

Not applicable
17918

I am having the same problem with my laptop and I bought it just one month ago.
Please tell me that Dell Can do something.

10 Diamond
17918

Call Dell with the exact error - they will send you a replacement drive (on most systems the drive is user-replaceable).  If your system does not have a user-replaceable drive, they'll either send you a box in which to return the system to Dell for service, or arrange for onsite service if you purchased that with the system).

2 Bronze
2 Bronze
17918

Thank you Manpreet. Today I have the same problem. I fix the problem with replacing the hard disk. 

2 Bronze
2 Bronze
17918

<ADMIN NOTE: Service tag removed as per privacy policy>

2 Bronze
2 Bronze
17918

Hi,

I am accually having the same exact problem and its say Hard Drive Failure error code 2000-0142 validation 118066. What should I do to fix this problem?

2 Bronze
2 Bronze
17903

Dear Reader

During pre-boot scan i found following result 

Error Code:- 2000-0142

Validation 18677

Msg Hard Drive 0-S/N S2WFNYMC, test unsuccessful. Status = 7

What should i do please reply me as soon as possible on my mail id 

my mail id is <ADMIN NOTE: Email id removed per privacy policy>

10 Diamond
17903

Your hard drive has failed and will need to be replaced.

Anonymous
Not applicable
17903

Hello,

I have the same problem with the  Error Code 2000-0142. Can you check if my laptop is under warranty and something might be done.

Thank you,

Serghei

10 Diamond
17903

You can check the warranty status using the service tag number.

Latest Solutions
Top Contributor