Rrishabh007
1 Copper

Hard dirve error 2000:0142

I have a dell xps 15 z which is 5 years old. It suddenly stopped working so i diagonised the problem and its showing hard drive test fail error 2000:0142 status 79. Please help

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3 Replies

RE: Hard dirve error 2000:0142

Hi RRISHABH007,

Thank you for writing to Dell Community Forum.

The harddrive needs to be replaced.

Please private message us the service tag of the system along with your email id

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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Mary G
6 Indium

RE: Hard dirve error 2000:0142

Since it is 5 years old the computer is out of warranty and you need to replace the hard drive yourself. See the service manual for how to do it. You will need windows installation disk. Windows install media is available here-- 

support.microsoft.com/.../windows-create-installation-media

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Philip_Yip
6 Indium

RE: Hard dirve error 2000:0142

Replace the hard drive with a Solid State Drive. Then Download a Windows 10 TH2 .iso and Clean Install.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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