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Hard drive activity light not working on Inspiron 5000 5368

I just received an Inspiron 5000 5368 last Tuesday (Jan. 10, 2017) and everything works except the hard drive activity light doesn't work. When the power adapter is plugged in to the computer, the light does work, but any hard drive activity does not show (It should blink with activity). When the power adapter is unplugged, the activity light does not work at all. I've applied all the firmware updates at the Dell support site for my machine but no joy.

I did find in these forums a key-combination (Fn + H) that does activate the hard disk activity light, but it only works when invoked at the Windows 10 desktop and only for that session. If I restart the computer, the hard disk activity light no longer works, but once I'm at the Windows desktop, I can enter Fn+H and it works again. It seems to be someone forgot to put the command for hard drive activity light in the boot loader code. It's a hassle to do the key combination all the time.

Is there any way I can get this fixed remotely? Or can I get a new machine with this fixed?

I called Dell tech support but the line went dead after a few minutes speaking with a tech support person.

Thanks in advance.

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RE: Hard drive activity light not working on Inspiron 5000 5368

Hi,


Power and battery-status light/hard-drive activity light is one single LED light. You will need to Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Its working has designed.


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