JimbobH
1 Nickel

Headphone Jack Works But No Audio From Speakers: Replaced the audio jack and sound still not working

Basically  the sound wasnt working because i stood on the wire and broke the audio jack on My Studio 1737, I did the diagnostics and came to the conclusion that it must have been failed sense pin in the audio jack, so i have replaced the audio jack board with a  new one, i still have the same problem that the speakers wont work work, but will work in the audio diagnostics and passes all tests what can i do about this?

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3 Replies
Jim Coates
5 Osmium

Re: Headphone Jack Works But No Audio From Speakers: Replaced the audio jack and sound still not working

I would try it both with the IDT audio driver and the Windows basic driver. I would double check the connections. If no luck I would suspect that the jack circuit board is defective.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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JimbobH
1 Nickel

Re: Headphone Jack Works But No Audio From Speakers: Replaced the audio jack and sound still not working

hmm i rolled back the IDT audio driver to a previous version and the sound started working, i then reset my computer and it wasnt working again. How do i switch it to use the basic driver?

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Jim Coates
5 Osmium

Re: Headphone Jack Works But No Audio From Speakers: Replaced the audio jack and sound still not working

Section 6 of the Audio Driver FAQ

en.community.dell.com/.../19772824.aspx

A faulty sense pin can be an intermittent problem.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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