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Headphone jack stops functioning every time....
I bought a new Inspiron 13 7368 2-in-1 with the Intel i7 512gig SSD and 12 gigs of ram about a month ago. I love the machine but every time I add software or inadvertently turn it off my headphone jack stops working as well as the keyboard sound control buttons. I have been able to recover functionality after 3 tech calls to Dell (4 hours) and a couple times on my own. The most recent time....NOT! I am really frustrated. The solution is never obvious so you can't just go fix the problem! Today I ordered Bluetooth earbuds so I can hopefully use headphones without using the headphone jack if this persists! As anyone figured this out?
Thanks,
jhammondcpa!
Jim Coates
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September 3rd, 2016 07:00
Let us know if that works out. I'm sorry to say that Dell laptops are notoriously bad at connecting to bluetooth headphones.
jhammondcpa
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September 3rd, 2016 10:00
Hi Jimco,
I got the Bluetooth earbuds yesterday from Amazon. I charged them for about 30 minutes as directed and then paired within a couple minutes. I now have private sound again! No problems yet! Bluetooth Headphones, QY19 V4.1 Wireless Earbuds Ultra Lightweight Sweatproof Noise Cancelling Headphones Mini Secure In Ear Hooks Sports Earphones AP
Jim Coates
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September 4th, 2016 06:00
Thank you for sharing the information about the headphone model..
jhammondcpa
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September 4th, 2016 14:00
Hi Jimco,
I used my Amazon points so the Bluetooth earbuds were free! Regardless, they are perfect and supposed to have about 4-6 hours listening time, also they fully charge in less than an hour. Now that I have used them for a few hours, I can say they were as good as my old Bose earbuds and they are claim to be noise cancelling! I know that sound quality is very personal but they work for me!
Jimmy H.