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oszi666
1 Copper

Heating problem

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Hi Guys!

I have an e6430, with i5-3340m CPU, and it can get really hot sometimes. Just surfing on the net, the temperature can go above 60C degree. Is that normal? There isn't too many programs in the back, and I cleaned the laptop with adware cleaner, and malware bytes anti malware. In the process explorer, I see around 1-5% CPU load, that isn't much, and still the laptop is quite hot, while the fans are on low rpm like 2500. It's like it doesn't detect, when and how much should the fan work. Any guess? 

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LSUFAN51
4 Ruthenium

RE: Heating problem

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emoticon.BigSmile.title

I like to suggest you update the system setup(BIOS). Please watch video below:

https://youtu.be/mWn9YfxtYBo

After you have updated the BIOS, I also suggest updating your chipset drivers on your Dell Support page.

5 Replies
LSUFAN51
4 Ruthenium

RE: Heating problem

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emoticon.BigSmile.title

I like to suggest you update the system setup(BIOS). Please watch video below:

https://youtu.be/mWn9YfxtYBo

After you have updated the BIOS, I also suggest updating your chipset drivers on your Dell Support page.

LSUFAN51
4 Ruthenium

RE: Heating problem

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You can buy a cooling pad or chill mat which will help reduce the system temperatures.

download.cnet.com/.../

oszi666
1 Copper

RE: Heating problem

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I updated the chipser driver, however my BIOS was up to date as far as I know (A18). Hope it will help

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Moderator
Moderator

RE: Heating problem

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Hi OSZI666,

Are there any bluescreens / system crashes? Does this happen with or without the adapter connected? Are you using the original Dell adapter? Does the system overheat and turn off automatically or does the system freeze? What is the current OS installed on the system?

Update the BIOS - http://dell.to/28VyHAc - restart the system and reinstall the video drivers and chipset drivers from the same site. 

Reinstall the nvidia drivers from vendor site - http://bit.ly/1YpNLLv

If the system still overheats, then download the service manual - http://dell.to/28Xv8io and clean the airvents and the fan assembly with a small vacuum cleaner or a can of compressed air.

If the system is being used as a desktop, then you could consider using a laptop cooling pad - http://amzn.to/28YYonl - this will help ensure there is no excess heat accumulated in the machine.

Download and use speedfan - http://bit.ly/Yznvna - to monitor the fan activity and temperatures.

Write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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Kasiourasg
1 Copper

RE: Heating problem

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Your CPU has a junction temperature of 105C degrees, 60 is absolutely nothing to worry about. I have the same model and it goes up to 80-85 when gaming, I still haven't experienced any problems with it.

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